Responsibilities
- Manage clients’ accounts.
- Meet clients and gather necessary information to conclude deals and guarantee project delivery based on contract requirements (might require traveling).
- Build strong, long-term client relationships and maintain frequent contact.
- Proposal write up and communication with clients.
- Upsell and approach old and new clients for new services.
- Gather leads by calling potential clients, visiting exhibitions and conferences.
- Update project management system and CRM.
- Discuss and brain storm project concept/ideas with the involved team members.
- Reviewing deliverables and client comments on project to ensure best standards.
- Inter-department communication with design, development, social media, IT, and Accounting teams through emails for tasks related to signed or potential projects.
- Follow up on Project with supervisor and present a monthly report of activities.
- Update Client list with their emails, phone numbers and addresses.
- Gather content for Newsletter or Mailing that is sent to clients for new products, offers and newly signed Clients.
- Advise social media team on latest launched projects.
- Updating profile and website with latest products and clients.
- Stay up-to-date with digital technology trends.
Research:
- Researching different industries and understand their needs that fit with our services.
- Gather a list of potential clients and researching what they have in terms of products and what we could offer.
Required Skills:
- Experience in digital marketing and development.
- Hands on experience with SEO/SEM and CRM software.
- In-depth understanding of online marketing tools and social media platforms.
- Strong analytical skills.
- Strong communication skills.
- Excellent spoken and written English and Arabic.
- Previous experience in handling clients.
- Ambitious and dynamic.